Training and Education
In the United States and Canada, the Technical Assistance Program (TAP) is a training course that is presented by a board certified veterinary radiologist in your practice. The focus of the curriculum is for you to learn “to drive the probes”. The course is six (6) hours with the much of that time scanning dogs and cats. This course is directed towards small animal practioners who have little to no ultrasound experience. Technical Assistance is provided by Board Certified Veterinary Radiologists by reviewing your scanning techniques and results, after the in-practice training is completed. Included with the TAP Training Program is four (4) clinical reviews and radiologist reports. Continuing Education Credits are provided to all who complete the course and the scan reviews.
Technical Support
Direct Medical Systems provides high quality, affordable medical technologies to private practitioners, clinics and emergency medicine professionals. We provide high quality medical technologies that address and meet the daily clinical needs. Direct Medical Systems offers products that are affordable, taking into account the Total Cost of Ownership. Reliability and Serviceability are always key components of our products design and performance. It is our commitment to provide customers the highest quality products and service.
Warranty
All Integrity Veterinary USB Ultrasound Systems are covered with a one (1) year warranty, within the USA and one (1) warranty outside of the USA. If the Integrity Veterinary USB Ultrasound probe needs service, it is replaced via Next Business service via UPS or FedEx. This immediate replacement (when necessary) insures continuous availability of Ultrasound in your practice. Post warranty service agreements are available, covering hardware and software.
Service Agreements (post-warranty)
Affordable post-warranty service agreements are available for every Integrity Veterinary UBS Ultrasound System., This Direct Medical Systems service agreement insures continuous, uninterrupted operation with the latest software.
Technical Support
CONTACT Direct Medical Systems Technical Support at 888 600 8666 option 1
