Service
Direct Medical Systems provides high quality, affordable medical technologies to private practitioners, clinics and emergency medicine professionals.  We provide high quality medical technologies that address and meet the daily clinical needs.  Direct Medical Systems offers products that are affordable, taking into account the Total Cost of Ownership.  Reliability and Serviceability are always key components of our products design and performance. It is our commitment to provide customers the highest quality products and service.

Warranty
All InNovaSound USB Ultrasound Systems are covered with a one (1) year warranty, within the USA. If the InNovaSound USB Ultrasound probe needs service, it is replaced via Next Business service via UPS or FedEx.  This immediate replacement (when necessary) insures continuous availability of Ultrasound in your practice. Post warranty service agreements are available, covering hardware and software.

Product Service
All products sold by DMS are serviced by our technical support staff. If during the call it is determed that the probe is defective, DMS will ship a repalcement with 24 hours.

Service Agreements (post-warranty)
Affordable post-warranty service agreements insure are available for every InNovaSound UBS Ultrasound System., This Direct Medical Systems service agreement  insures continuous, uninterrupted operation with the latest software.

Technical Support
CONTACT Direct Medical Systems Technical Support at 888 600 8666 option 1